Monday, October 12, 2009

Symantec System Center - Cant unlock server group

I was asked to look at unlocking a Windows 2003 Server Symantec System centre whos documented name and password didnt work.

If you a) update the "user-admin-p" registry entry -
HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk\VirusProtect6\CurrentVersion\Accounts (more details here)

and then b) run the iforgot.exe program in the Program Files\Symantec\Symantec System Center\Tools folder

then you can reset the user account's password.

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